Our DNA

Patientys is a company dedicated to patient relations at the initiative of the first programmes for patients in France and whose specifications were used to draw up the decree to define the framework for patient training programmes in 2009.

History of Patientys

Founded by Dr Jérôme STEVENS, a specialist in the implementation of patient programmes in France and the United States for 30 years, Patientys has developed expertise and know-how unique in France in the coordination of patient treatment plans and care by their medical teams. Today, Patientys is positioned as the undisputed leader of patient programmes in France.

 

The Patientys team is composed of healthcare professionals available by telephone 24/7 (doctors, pharmacists, nurses, dieticians, psychologists, etc.) who assist patients and their medical teams daily to facilitate patient care.
A network of nurses covering the whole of France can also be mobilised for more in-depth sessions in patients’ homes.
Part of the Webhelp Group since 2017, Patientys now deploys its unique expertise in France in many other countries by adapting to the associated legislation. Our Business Development teams, through their training, can propose solutions adapted to each of your problems in all the countries where the Group is established.

Our commitments

All the teams involved on a daily basis share the same vision: “patients first”.

  • We guarantee that patients are at the heart of each initiative that we set up to help them manage their disease and guarantee their quality of life on a daily basis.
  • We ensure the correct use of the treatment and monitor patient compliance.
  • We coordinate the various players in patient care to offer improved quality of treatment in the context of multidisciplinary care.
  • We strive to save time for medical teams for more effective patient follow-up during and between consultations.

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Our values

#Recognition

#Recognition

Everyone's contribution is everyone's success!

#Setting an example

#Setting an example

Being respectful of our employees and our customers is our credo!

#Unity

#Unity

United we are proud of our victories!

#Commitment

#Commitment

Commitment means keeping our promises to our employees and our customers!

#Wow

#Wow

Satisfying your needs, creating surprises and excelling are our driving forces!