Patientys, the patient relations expert

For more than 10 years, Patientys by Webhelp has been developing unique expertise and know-how structured around patient relations.
Patients are accompanied throughout their treatments by our teams of healthcare professionals through support, prevention and coaching.
Our teams strive to improve the quality of life of patients and facilitate the daily activity of all players in the healthcare industry.
In close collaboration with the CNIL, the ANSM and the ARS, Patientys contributes to the development of medical innovation and paves the way for telehealth in France.

Our Expertise

Good use and compliance
Inform patients and healthcare professionals in order to support the use of treatments and medical devices.
Follow-up of chronic patients
Support healthcare professionals and patients to improve their quality of life and their care.
Infomed and Pharmacovigilance
Provide a precise and professional response to questions from patients and healthcare professionals.
Coaching and Public Health
Actively participate in prevention, screening and accompanying populations.
E-health and Tools
Design digital tools to facilitate the practice of health professionals and the lives of patients.

A few figures…


private-practice nurses in France


patient programmes


patient contacts per year


professional health training courses per year

“The Patientys initiative: people first and foremost. Technology as a key driver of efficiency”.

“Today, the approach is at the core of the most successful treatment strategies. The initiatives tend to improve, for patients and their carers, the efficiency and coordination of the efforts of players involved in their care. Because care is above all human, our teams, in particular nurses, provide personalised support and assistance to patients in close collaboration with the teams in charge of their treatment.

At Patientys by Webhelp, we use technological innovation (connected tools, applications, AI, analytics and big data) to help provide healthcare professionals with this vital availability at essential times for the patient.

Our initiatives focus on co-construction, innovation, ethics and respect for regulatory constraints.  Our programmes for prevention, optimisation of treatment plans or treatment support are designed in close collaboration with patients and medical experts.

All our solutions are ethically and regulatory validated, and we pay particular attention to the safety of personal health data.  “

Dr Jérôme Stevens
Founder of Patientys by Webhelp

Learn more about our organisation

Nos références